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Shipping Policy

Shipping Policy

Shipping Policy
All orders have a processing timeframe of 1-3 business days (please keep in mind the processing timeframe is not included in the shipping days). Once the order is shipped, you will receive a confirmation email providing your tracking number, allow 24 hours for your tracking to be updated once email is received. After the tracking number is issued, the customer assumes all responsibility for the package(s). Lotus Couture is not responsible for any lost or stolen package(s).
EXPRESS SHIPPING: Your order must be place before 12:30 pm Eastern Time. Order will be shipped out the same day and received by the customer in 1-2 business days. Any order placed after 12pm eastern time, order will be shipped out the following day, excluding weekends and holidays.
Please confirm all your information is correct before placing your order for shipping purposes. If your package(s) is returned to us as “undeliverable” due to an incorrect address or being left unclaimed at the post office the customer will be contacted and is responsible for any shipping costs if they choose to re-attempt delivery.
Orders cannot be canceled once they are placed. Therefore, please keep in mind our processing & shipping timeframe before placing your order. Expedited shipping is available and highly recommended. We do not refund shipping fee's. 

If you have any questions email us directly at
Hope this is helpful babes!
Policy Is Strictly Enforced. 
In-Store Pick Up
This option is only available in Miami. Please allow 1-2 business days to process your order. We will notify you when your order is ready for pick up via phone and/or email. Photo identification is required at the time of pick up. If you’d like to have your order picked up by someone else, you must send us an email from the email address provided at checkout with the person’s name and they too must show a photo I.D. at the time of pick up.
Lotus Couture Miami
6448 South Dixie Highway
Miami, FL 33143

Policy Is Strictly Enforced.

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